Call-Centre Woman Revisited!
14 June 2026
When was the last time you thought “Ooooh, I like that voice”? Or maybe the opposite when you heard one that made you want to move on quickly or reach for the off switch? A while back I was stuck on hold for ages, listening to music to go mad by, in the hope of […]
Read more →The Axe Factor – all about accents
26 November 2022
. There’s been quite a bit in the news recently about regional accents, and how they can act as barriers, both socially, and in the workplace. Because of my line of work, they come into my mind quite a lot. I call their effect The Axe Factor (it’s catchier than The Accent Factor), and I […]
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